Privacy Policy

Last updated: 2025-09-02

Vookme is operated by TJ Meta Solutions LLC (“we”, “us”). This policy explains how we collect, use, and protect information when you use our reservation pages.

Information We Collect

• Reservation details: name, phone, email, party size, date/time, notes.
• Consent records for SMS: checkbox status, consent text, timestamp, IP, user agent, page URL, and store identifier.
• Basic usage data for security and troubleshooting.

How We Use Information

• To create and manage reservations for participating merchants.
• To send transactional SMS (confirmations, reminders, updates, cancellations). Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
• Promotional SMS (e.g., birthday coupons) are sent only to users who separately opt in.

Sharing

We share necessary reservation details with the merchant you selected. We do not sell personal data.

Retention & Security

We keep data only as needed for service and legal purposes and use reasonable security measures to protect it.

Your Choices

• Opt out of SMS anytime by replying STOP. Reply HELP for help.
• To access or delete your data, contact us at support@vookme.com.